WHEN WILL MY ORDER SHIP?
Shipping times kick in when your item(s) have left our distribution centre. Please allow for 1-2 business days for processing at our distribution centre before your order is shipped.
*LOCKDOWN UPDATE: As our courier is working with skeletal ops, please expect delays in shipping (up to 10 days).
WHAT IS YOUR LEAD TIME AFTER DISPATCHING?
Our warehouse is located in Mindanao so orders may take 5-7 business days to arrive after we dispatch your order.
I ACCIDENTALLY PICKED THE WRONG SIZE/COLOR- CAN I EXCHANGE IT?
Given the current situation, all sales are considered final to avoid any potential spread of COVID-19.
YOU SENT ME THE WRONG ITEM!
We're sorry about that! If this is you, kindly send us an email at email@example.com so we can get that sorted out asap.
For other questions, email us at firstname.lastname@example.org