Exchange Policy

Exchange Policy

At DAYTODAY, we want you to love your purchase. If your item isn’t the right fit, we’re happy to help with an exchange, provided it meets the conditions below.

Exchange Eligibility

We accept exchanges within 3 days of receiving your order (based on the courier’s delivery date, not the purchase date).

To be eligible for an exchange:

• The item must be unused, unwashed, and in its original condition.
• The item must be returned with its original packaging and hang tag attached.
• Only regular-priced items are eligible for exchange.
• Sale items and purchases made using discount codes or promotional offers are considered final sale and cannot be exchanged or refunded.

Exchange Shipping

Shipping costs for exchanges are shouldered by the customer both ways, including:

• The return shipping fee back to DAYTODAY.
• The shipping fee for sending the replacement item.

If Your Requested Size Is Unavailable

If the size you’d like to exchange for is no longer available, you may choose:

• Another available item of equal value, or
• Store credit for the value of the returned item.

Please note that we do not offer cash refunds under any circumstances. Store credit is only issued if your requested exchange cannot be fulfilled due to unavailable stock and there isn’t another item you’d like instead.

Once we receive and inspect your return, we’ll notify you via email regarding the status of your exchange or store credit request.